Speedy Service
Direct 2 Solicitors claims service is quick, hassle free and decisions are made without delay. we don't bog clients down with ream after ream of paper and don't leave them to do the leg work. In the vast majority of cases, we can handle the claim over the phone and simply need a brief 15 minute telephone interview to get the basic information we need to present our expert Panel Solicitors with an industry leading file in order that they can launch the claim immediately and get things moving. After the brief telephone interview, we send out 3 simple items of paperwork for the signature and return of the client along with our FREEPOST reply-paid envelope. Upon receipt of the signed instructions, we complete our file and submit this to our Panel members on the same day. This means that those client's who reply to our paperwork immediately, can have their claim placed and up and running with a member of our Solicitor panel within 3 days of their contacting us. Individuals have 3 years in which to make their claim, but why delay when the sooner the claim is brought the better?
Service Levels
Our Panel members work in the same way as we do, utilising electronic technologies to ensure that claim files are viewed same day and decisions made immediately. Clients often comment very positively regarding the speed of service that they receive from both us, and the Panel Solicitor that takes their claim forward for litigation and hopeful settlement. We very much see our job as to support clients when they need it most and to ensure that every action we take is in their best interests and that we do not cause any delays or problems in the processing of their claims. We also ensure that any firm of Solicitors wishing to join our panel operate in the same way and adhere to the same strict principles.
Leading the way
When you look at the clear and transparent system we operate for our No Win No Fee claims and combine that with our friendly and ethical approach, speedy service and great partner Solicitor Panel members, it is clear to see why Direct 2 Solicitors is a growing business - we are leading the way! Our reputation is all important to us and the only way to get a good one is to earn one. Choose us to manage your claim and we will not disappoint.
Making your claim
To make your claim, come to us. Direct 2 Solicitors are approved for Regulated Claims Management Services by the Ministry of Justice (Authorisation CRM 3364), check the regulators web site www.claimsregulation.gov.uk and are also members of the Claims Standards Council. We offer genuine peace of mind, honesty and a friendly caring service.
If you are in need of a reliable and approved Claims Management Company to manage your accident compensation claim, look no further. Email us at webenquiries@direct2solicitorsltd.co.uk, call us on 0800 9177456, or get us to call you, using the big blue "Call me back" box at the top right of this page.
Labels: Compensation, No Win No Fee, Panel Solicitor, settlement

