Monday, 20 April 2009

The confidence to make a claim | Direct 2 Solicitors The confidence to make a claim

You've been injured and it was not your fault, but do you have the confidence to make a claim?

Thankfully, most of us manage to get through life without needing the services of a Solicitor - other than in conveyancing or will writing matters - and find the entire legal industry to be slightly scary and very foreign to us.

Therefore, at the very time when our client's need such a service, they are often at their most vulnerable. You see, when someone has had a nasty accident or been violently assaulted, the last thing that they want to do is hear a load of complicated legal jargon thrown at them when they try to make a claim for compensation for the injuries sustained.

And that is just those people who are already confident enough to make their Personal Injury Claim.

Worries

Regardless of background, most people have the same common worries when they get involved in a No Win No Fee Personal Injury Compensation Claim. Those worries are easily calmed by our expert and friendly team and include the usual issues such as "What will my claim cost me?", "What happens if I lose my claim?" or "How do I deal with the complicated paperwork?"...

However, there are other worries that many people have regarding their claim. These go right from the starting element of wondering if they have a legal right to make a claim, remembering what exactly happened to them (normally for elderly clients) and feeling embarrassed about making a claim.

Many people, especially the elderly, often fail to exercise their right to make a claim because they are worried that people will judge them for it if they do. As stated in my last blog (see: http://www.direct2solicitorsltd.co.uk/blog/ ) this is silly. For a start, no person will ever know that you are making a claim - unless you tell them - other than you and your Solicitor and maybe your GP. The Data Protection Act provides a great level of protection regarding such issues and should leave you safe in the knowledge that your claim is your matter - and a private one at that!

The real questions you should ask of any Claims Company or Solicitor when making your claim

If you find yourself in the situation of needing to make a Personal Injury Compensation Claim, you will need to find a suitable Claims Management Company or Solicitor Practice to manage the process for you. This is one of the most important things to get right as you only get one shot at maximising the potential payout that your claim may represent. If you choose the wrong company, and they manage your claim inadequately, your compensation settlement could well be lower than it should. Therefore, we recommend that you choose a specialist company with expert background - such as Direct 2 Solicitors Ltd as we tick all the right boxes. However, if you need to, here are a few questions you should ask of any Claims Management Company:
  1. Is the Claims Management Company approved by the Claims Regulation Monitoring & Compliance Unit (Ministry of Justice) and do you have Authorised status to operate within the Claims Industry re The Compensation Act 2006?
  2. If so, what is the Claims Management Companies CRM Number? Any such number can be checked out at: www.claimsregulation.gov.uk/search.aspx
  3. What background and experience does the Claims Management Company have?
  4. How exactly does the Claims Management Company get paid? (any company worth allowing to manage your claim will happily divulge this information - indeed, we are obliged to do so - see Direct 2 Solicitors Ltd paperwork to prove this!.
  5. How will the Claims Management Company deal with your claim? In your home, over the phone, by post etc etc...
  6. Will the Claims Management Company remain active in your claim even when the Solicitor has taken over the litigation work? (Direct 2 Solicitors remain available to all of our client's right through the claim process - giving a continuous contact and support to all clients).
  7. What time estimate have the Claims Management Company given? Beware of any companies promising speedy payouts or advising of possible payout amounts. Each claim is different and it is impossible to say exactly how long a claim takes to settle. Direct 2 Solicitors Ltd advise our client's that we don't really know the answer to this, but that a rough guide to this is anything from 6-9 months to 6 months - 2 years. Also, we have no idea what a likely payout will be as medical records must be viewed and a medical expert must write a report giving a prognosis on recovery times and possible dissabilities. Therefore, we NEVER give advice on this matter as it is an issue for your Solicitor.
Bear the above in mind when enquiring about making your claim!

Making your claim

To make your claim, come to us. Direct 2 Solicitors are approved for Regulated Claims Management Services by the Ministry of Justice (Authorisation CRM 3364), check the regulators web site www.claimsregulation.gov.uk and are also members of the Claims Standards Council. We offer genuine peace of mind, honesty and a friendly caring service.

If you are in need of a reliable and approved Claims Management Company to manage your accident compensation claim, look no further. Email us at webenquiries@direct2solicitorsltd.co.uk, call us on 0800 9177456, or get us to call you, using the big blue "Call me back" box at the top right of this page.

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UK Personal Injury Lawyer specialising in Accident Compensation Claim, Personal Injury Settlements, No Win No Fee* Claims

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