Thursday, 25 September 2008

No Win No Fee - the fair way | Direct 2 Solicitors No Win No Fee - the fair way

Personal Injury Claims - With an Ethical and Fair Approach

At Direct 2 Solicitors, we have always prided ourselves on our ethical and honest approach to Personal Injury Claims Management practices.
We want to be sure that the service we offer to our clients represents a fair and equitable deal for all parties concerned. Yes, we stand to make money
from successfully pursued claims, but that is not our starting point when we review and qualify new claim enquiries that come to our attention.
The victims of the non-fault accidents that we help need two things. They need compensation to cover their loss of income and physical trauma and they also need to know
that the company that they have chosen to manage their No Win No Fee Personal Injury Claim will do so in a transparent manner with no hidden nasties and certainly in a fair and equitable way.

Our Modus Operandi

We offer clients a simple and transparent solution and lead the market in providing a clear and understandable explanation of the No Win No Fee Personal Injury Claims service that we offer.
We do not ask our clients to sign complicated loan agreements, take out unknown ATE or BTE Insurance Policies or sign any complicated paperwork. Many Claims Management Companies do sign clients
up to bizarre agreements that are complex, misunderstood and often not fully explained.
Indeed, Direct 2 Solicitors clients sign 3 items of paperwork when they instruct us to assist them in finding a specialist Personal Injury Solicitor from our Panel to manage their claim. The first
item is a signature to confirm that the information that they have provided is an honest and accurate report of the events that lead to their injury. The 2nd relates to whether or not they have access to
any Legal Expenses Insurance Policies that may or may not assist in the funding of their Solicitors costs (prior to the 3rd party paying them at settlement) and the final item is our Fair Trading Statement or
No Win No Fee agreement.
This keeps it simple for all concerned, us our clients and our Panel Solicitors. Everyone knows where they stand.

The No Win No Fee Agreement

Our agreement is simple. We don't expect to make commissions from over-inflated ATE or BTE insurance Policies and we don't expect a 'back hander' from a credit agreement either. We simply state to our clients that
their claim will be managed on a genuine No Win No Fee basis. This means that if they lose their claim, we don't make a penny. They don't pay us (or anyone else) a penny and they walk away having had full legal support
and a genuine shot at claiming their compensation. Not all claims win, but our clients know that they have been given the best chance of success by us and our Panel Solicitor. On the other hand, our No Win No Fee agreement
does mean that if a claim is settled in the favour of our clients, we do make a deduction of £395 + VAT from their agreed settlement.
This is always seen as fair and there are no hidden or murky agreements that enable anything different.
Indeed, our clients report that they like this approach and believe that it is better to know how companies make their living and profits rather than knowing nothing about them. We often get asked: "What if my claim is only worth a few hundred pounds?"
Well, this is not an issue for more than one reason. Direct 2 Solicitors take a different approach to this and evaluate a rough likely settelment value for any claim at the outset of the client contacting us. If we feel a claim is worth less than £1,000.00
we do not take it on. It is as simple as that. However, we know that some claims settle for as little as £1,000.00. In that event, taking £395 +VAT would not be ethical or fair. Why should we have almost half of someones settlement? It cannot be justified.
Therefore, we have a clause in our agreement to state that if a claim settles for £1,000.00 we waive our fee and make NO DEDUCTION whatsoever to their claim. But what if a claim only settles for say £1,250.00 or similar? Would taking over £400 (including VAT) be justified then?
The short answer is no! Therefore, we have another clause - again in the clients favour, cause we are the good guys!) stating that should a claim settle for between £1,000.00 and £1,500.00 our Management Fee is altered from a fixed £395 +VAT to a fairer 15% of their settlement.
You see, 15% of £1,250.00 is £187.50 - meaning the client still receives over £1,000.00 - a sum which all can agree is substantial and fair. If we took our £395 fee from £1,250.00, we would be taking a whopping 31.6% from the claim. This, in our view would not be fair - or ethical.

Honest, fair and understandable No Win No Fee

We have nothing to hide. We are proud of the service we offer and proud that we have helped many clients achieve compensation for their injuries and losses. Clients come to us at a time when stress levels are high, money is tight and lives are hectic. The last thing they need are complicated
agreements, hidden charges and bizarre unknown loans and credit agreements to run their claims. Thankfully, it appears that the Personal Injury Compensation claiming public seem to agree with us and report that they like our transparent and understandable agreement.

Who you gonna call?

Direct 2 Solicitors are approved for Regulated Claims Management Services by the Ministry of Justice (Authorisation CRM 3364), check the regulators web site www.claimsregulation.gov.uk and are also members of the Claims Standards Council. We offer genuine peace of mind, honesty and a friendly caring service.

If you are in need of a reliable and approved Claims Management Company to manage your accident compensation claim, look no further. Email us at webenquiries@direct2solicitorsltd.co.uk, call us on 0800 9177456, or get us to call you, using the big blue "Call me back" box at the top right of this page.
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UK Personal Injury Lawyer specialising in Accident Compensation Claim, Personal Injury Settlements, No Win No Fee* Claims

* Direct 2 Solicitors Ltd confirm that we and our Panel Solicitors absolve you, the client from the need to pay disbursements or indemnity insurance on your behalf *